Return & Refund Policy

Return & Refund Policy

We want you to feel confident shopping with Kirvon. If you're not fully satisfied with your purchase, we’re here to help.

1. Return Window

You can request a return within 30 days from the date of delivery.

To be eligible for a return:

  • The item must be unworn, undamaged, and in original packaging

  • Proof of purchase is required (order number or confirmation email)

2. How to Request a Return

To initiate a return, email us at:
📧 contactkirvon@gmail.com
Please include your order number and reason for return.

We will respond with the return address and next steps.

3. Refunds

Once we receive and inspect the item, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:

  • Shipping fees (if any) are non-refundable

  • Refunds are only issued for products returned in acceptable condition

4. Exchanges

We do not offer exchanges at this time. If you need a different size or color, please return your item and place a new order.

5. Damaged or Incorrect Items

If you receive a defective or wrong item, please contact us immediately. We’ll send a replacement or issue a full refund at no cost to you.